Tag

Crisismanagement

All articles tagged with #crisismanagement

business1 year ago

UnitedHealth CEO's Murder Sparks Controversy Over Media and Public Criticism

UnitedHealth Group CEO Andrew Witty's dismissive response to public criticism following the tragic shooting of executive Brian Thompson has sparked further backlash. In a leaked internal video, Witty referred to the criticism as "mere noise," a move seen as a significant reputational misstep. This approach risks alienating both consumers and employees by ignoring the underlying issues driving public frustration. Effective crisis management requires acknowledging criticism and using it as an opportunity for growth, rather than dismissing it, to maintain trust and credibility.