All articles tagged with #community management
Helldivers 2 developers at Arrowhead Game Studios have faced significant toxicity from some community members, including threats and rude behavior. Former CEO Johan Pilestedt and current CEO Shams Jorjani discussed the challenges of managing a large player base and the need for community self-moderation to maintain a positive environment.
Reddit, a platform known for its diverse communities and volunteer moderators, faces challenges as it prepares for an IPO. The company's decision to charge for access to its API has sparked a rebellion among moderators, raising concerns about the impact on the platform's ecosystem. With slowing revenue growth and fluctuating user numbers, Reddit's ability to meet investor expectations is in question. The company's history, from its founding as a "front page of the internet" to its current leadership under CEO Steve Huffman, reflects the ongoing struggle to balance authenticity, community management, and financial sustainability.
Helldivers 2's dynamic warfront is managed by a single D&D-style game master named Joel, who recently required "emergency" reinforcements due to the game's explosive launch. Arrowhead Game Studios expanded Joel's team to support him, as he was overwhelmed by player expectations and lack of sleep. The community manager assured players that Joel has a team and advisors, and they may get more details on the GM system in a future blog post. Despite the challenges, Arrowhead is working to support Joel, and players eagerly await insights from the infamous galactic D&D master.
Xbox has introduced a new strike-based enforcement program to improve player transparency and enforce community standards. Under the new system, players who violate the standards will receive strikes, with the severity of the violation determining the number of strikes and the length of the punishment. If a player accumulates eight strikes, their account will be banned from using Xbox services for a year. The program aims to provide players with a better understanding of enforcement severity and the cumulative effect of multiple enforcements. Xbox won't publish a list of infractions, but a graphic will show how the number of strikes scales with escalating behavior. Appeals are allowed, and strikes decay after six months. This initiative is part of Xbox's ongoing strategy to promote safety and inclusivity in its player community.