All articles tagged with #cognizant
Cognizant CEO Ravi Kumar argues that AI will create more entry-level white-collar jobs by lowering the need for deep expertise and increasing overall human labor, contrary to predictions that AI will reduce such jobs. He believes AI will democratize expertise and lead to greater demand for human involvement in developing and managing AI systems, although the true impact remains uncertain.
Former workers from YouTube Music's Content Operations Team in Austin, who were part of a unionization effort, were abruptly laid off and replaced by workers in India, whom they were instructed to train. Google and Cognizant, the companies involved, deny a mass layoff and claim the contract ended naturally. The workers allege illegal union-busting and are filing Unfair Labor Practice charges. They were seeking better pay, benefits, and flexibility, and are determined to continue fighting for justice. The incident has sparked a debate about labor rights and the treatment of contract workers in the tech industry.
During a live address to the Austin City Council, a YouTube contractor was interrupted with the news that his 43-person team had been laid off, sparking allegations of retaliation for unionizing. Google and Cognizant claim it was a normal end of a business contract, but the contractors view it as punishment for unionizing. The layoff comes amid ongoing tensions between YouTube contractors and Google, with workers seeking better pay and benefits. The National Labor Relations Board has ruled that Google and Cognizant are joint employers of the contractors, but the issue of joint employment is still pending in an appeals court. Despite the layoff, the workers remain determined to continue their fight for better working conditions.
Cognizant has announced its plans to acquire Thirdera, an Elite ServiceNow Partner, in order to enhance cross-industry digital transformation with ServiceNow. The acquisition will add over 940 employees to Cognizant's ServiceNow Business Group, making it one of the largest aggregations of ServiceNow professional certifications globally. Thirdera's ServiceNow training platform, Thirdera University, will play a central role in credentialing resources to meet the growing demand in the ServiceNow ecosystem. The acquisition is expected to close in January 2024 and further strengthen Cognizant's strategic partnership with ServiceNow to build a $1 billion combined business focused on AI-driven automation.
Contracted YouTube workers in Austin, Texas, voted to ratify a bargaining unit with the Alphabet Workers Union, creating a union to bargain with Google and its contractor, Cognizant, together as joint employers. The unionization vote passed 41-0, and Google and Cognizant have until May 3 to file an objection to the election. The National Labor Relations Board is investigating an unfair labor practice complaint by AWU, which contends that Cognizant and Google illegally interfered with the union’s formation. If the board agrees with its regional director’s stance and the election is certified May 3, Google and Cognizant will be forced to the bargaining table for the first time in the tech behemoth’s history.