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Applecare

All articles tagged with #applecare

Apple Starts Selling Refurbished iPhone 16 Lineup at Discounts
technology20 days ago

Apple Starts Selling Refurbished iPhone 16 Lineup at Discounts

Apple today began selling certified refurbished iPhone 16, 16 Plus, 16 Pro, and 16 Pro Max in the U.S. at 12-22% off current or former pricing, with refurbished prices starting at $619 for the iPhone 16, $699 for the 16 Plus, $759 for the 16 Pro, and $929 for the 16 Pro Max; the devices are unlocked, come with a new battery and outer shell, a USB-C cable, and a one-year warranty, and are rolling out to several countries with AppleCare+ eligibility. Pro models feature larger displays, Camera Control, the A18 Pro chip, 48 MP camera, 4K at 120 fps, longer battery life, and faster MagSafe charging; the 16 and 16 Plus gain Camera Control and Apple Intelligence.

Upgrade Your MacBook Every Two Years with the New Program
technology4 months ago

Upgrade Your MacBook Every Two Years with the New Program

The MacBook Upgrade Program by Upgraded offers a flexible, cost-effective way to own a MacBook by paying monthly and upgrading every 2 years, with options for custom builds, included AppleCare, and no resale hassle, making it ideal for professionals and Apple enthusiasts. Prices start at $33.28/month for MacBook Air and $52.17/month for MacBook Pro, with rates as low as 0% APR.

AppleCare One: All-in-One Coverage for Multiple Devices
technology7 months ago

AppleCare One: All-in-One Coverage for Multiple Devices

Apple has launched AppleCare One, a subscription plan that covers multiple Apple devices with a single monthly fee, offering potential savings and extended theft/loss coverage, but with limitations such as device age and account linkage. It is most beneficial for users with at least three Apple devices under four years old, and it simplifies coverage management, though alternatives like self-insurance or third-party policies may be better for some.

"Apple Vision Pro Owners Alarmed by Spontaneous Front Glass Cracks"
technology2 years ago

"Apple Vision Pro Owners Alarmed by Spontaneous Front Glass Cracks"

A small number of Apple Vision Pro owners have reported hairline cracks in the front cover glass of their headsets, with speculation that it may be due to pressure from tightening the straps or an overheating issue. Repair costs for the cover glass are $300 with AppleCare and $800 without, and affected owners have been asked to pay the repair costs as the crack has not been officially identified as a manufacturing defect. Apple is unlikely to undertake an internal manufacturing probe unless reports of identical defects become more widespread, and affected individuals are advised to contact Apple Support and escalate their case for a potential formal investigation.

"Apple's Secret AI Tool 'Ask' Quietly Enters Testing Phase"
technology2 years ago

"Apple's Secret AI Tool 'Ask' Quietly Enters Testing Phase"

Apple has secretly developed an AI tool called Ask, similar to ChatGPT, to assist AppleCare Support advisors in providing faster technical support by automatically generating responses to customer queries. The tool analyzes Apple's internal support database to find the best answers and is currently available to a limited number of advisors, with plans for wider implementation. This is part of Apple's broader push into AI, with upcoming iOS 18 and iPhone 16 releases expected to incorporate AI features such as auto-summarizing and auto-complete features, improved playlist creation in Apple Music, a Siri overhaul, and more. Apple's CEO, Tim Cook, has hinted at significant AI developments to be revealed later this year.

"Apple Trials ChatGPT-Inspired AI Tool 'Ask' for Support Staff"
technology2 years ago

"Apple Trials ChatGPT-Inspired AI Tool 'Ask' for Support Staff"

Apple is testing a new ChatGPT-like generative AI tool called "Ask" internally, which will enable AppleCare support advisors to offer faster technical support by automatically generating responses to customer queries from Apple's internal knowledge base. The tool is being piloted with select advisors and is expected to be rolled out more widely in the future. This move aligns with Apple's broader adoption of generative AI, with plans to incorporate such features in iOS 18 and beyond.

"Maximizing Comfort and Safety: Using Apple Vision Pro with Glasses and Avoiding Common Mistakes"
technology2 years ago

"Maximizing Comfort and Safety: Using Apple Vision Pro with Glasses and Avoiding Common Mistakes"

Despite Apple's recommendation against wearing Apple Vision Pro with prescription glasses, some users have found ways to make it work, although it poses a risk of scratching the expensive headset's lenses. With a large portion of the population requiring vision correction, the lack of accommodation for prescription glasses in VR headsets has been a longstanding issue. While companies like Zenni Optical offer corrective lens inserts for popular headsets, Apple's policy for the Vision Pro requires users to purchase Zeiss-branded corrective lens inserts. The potential damage to the expensive device from wearing personal glasses raises concerns, especially given the limited warranty and repair costs.

"Unbeatable Deals: Save Big on iPad Air 5 and 10th-Gen iPad with AppleCare+"
technology2 years ago

"Unbeatable Deals: Save Big on iPad Air 5 and 10th-Gen iPad with AppleCare+"

Amazon is offering a discount on Apple's 10th-gen iPad, including two years of AppleCare+ warranty coverage, bringing the price of the 64GB model down to $409 from $518, a savings of over $100. The sale extends to various models, including 256GB and cellular options. The iPad features USB-C, a large display, and an A14 Bionic chip, with solid battery life. While lacking accessories and having an upcoming new model, this discounted iPad remains a capable choice.

"Apple Watch Import Ban Sparks Tech Battle with Competitors"
technology2 years ago

"Apple Watch Import Ban Sparks Tech Battle with Competitors"

If you own a pre-ban Apple Watch with the blood oxygen feature, be cautious about replacing it through AppleCare, as there is uncertainty about whether the feature will be retained in the replacement. Apple has informed AppleCare representatives that replacements may not include this feature, creating uncertainty for users who may need to replace their watches.

"Apple Vision Pro: Understanding Repair Costs and Accessory Pricing"
technology2 years ago

"Apple Vision Pro: Understanding Repair Costs and Accessory Pricing"

AppleCare+ for Apple Vision Pro provides service and support from Apple experts, extending coverage to include unlimited incidents of accidental damage protection and battery service. It offers 24/7 priority access to Apple experts, Express Replacement Service, and software support for visionOS and iCloud. Customers can purchase coverage on a fixed term or monthly plan, with service fees for damage to included accessories and other accidental damage.

technology2 years ago

"Understanding the Cost of Apple Vision Pro Repairs and the Value of AppleCare+"

Apple's new Vision Pro headset comes with hefty repair costs, with a cracked cover glass replacement priced at $799 and other damages potentially costing up to $2,399. Even with AppleCare+, repair fees are still high at $299 for any damage, on top of the $25-a-month extended warranty fee. While third-party repairs may be cheaper, they could cause issues with future Apple repairs, and the necessary components may not be available. The headset is available for pre-order, starting at $3,499, with accessories sold separately, including a $199 travel case.