Ranking the Best and Worst Airlines for Handling In-Flight Mishaps
AirHelp, a passenger rights company, has released its annual "AirHelp Score" ranking airlines based on factors such as punctuality, customer opinions, and how efficiently they handle compensation claims. Qatar Airways topped the list for the best airlines, followed by Eurowings and LOT Polish Airlines. The lowest-scoring airlines included Tunisair and British Airways. The report also highlighted the airlines with the highest and lowest scores for compensation claim processing, with China Airlines and Brussels Airlines leading the way and British Airways ranking last. AirHelp emphasizes the importance of efficient claims processing in maintaining customer satisfaction and loyalty.