Amazon and Perplexity Clash Over AI Shopping Tools
Originally Published 2 months ago — by Bloomberg.com
Amazon has sent a cease-and-desist letter to Perplexity AI, demanding it stop allowing its AI browser agent, Comet, from making online purchases on users' behalf, citing violations of terms of service, privacy issues, and negative impacts on the shopping experience. The dispute highlights ongoing tensions over AI agents' roles in e-commerce and user rights, with Amazon developing its own AI shopping tools and exploring partnerships with third-party AI developers.
