The Risks of AI Chatbots: From Phishing to Fake News
Chatbots can generate plausible falsehoods or creepy responses due to limitations in their training data and architecture, a phenomenon known as "hallucination." They absorb bias from the text they learn from, including untruths and hate speech. Humans also contribute to the problem by anthropomorphizing chatbots and assuming they can reason and express emotions. Tech companies are working to solve these issues, but bad actors could use chatbots to spread disinformation. Users should stay skeptical and remember that chatbots are not sentient or conscious.