Taco Bell reconsiders AI drive-thru plans amid challenges and setbacks
Taco Bell is reconsidering its use of AI in drive-throughs after viral videos of the technology making errors, such as taking an order for 18,000 waters, gained widespread attention. Despite over two million successful orders, the company faces challenges with AI accuracy and is now more cautious about where to deploy it, especially during busy times, emphasizing the importance of human oversight.