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Agentforce

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Salesforce Overhauls Leadership to Accelerate AI and Slack Push
business16 days ago

Salesforce Overhauls Leadership to Accelerate AI and Slack Push

Salesforce is restructuring its leadership, naming six new leaders and promoting executives to run Slack and its Agentforce AI platform as part of a broader shake-up following multiple high-profile departures since December, including the former head of Agentforce Adam Evans. New roles include Iain Mulholland as chief security officer from Google, Patrick Stokes as chief marketing officer, Dave Ward as chief architect, Joe Inzerillo overseeing enterprise and AI technology (Slack and Agentforce), and promotions for Rob Seaman and Madhav Thattai to executive VP roles for Slack and Agentforce, respectively.

via Business Insider|
#agentforce#ai#business
Salesforce Boosts Revenue Outlook Amid AI Adoption and Investor Skepticism
business2 months ago

Salesforce Boosts Revenue Outlook Amid AI Adoption and Investor Skepticism

Salesforce reports a strong revenue outlook for the current period, exceeding analyst estimates, driven by increased adoption of its AI tools like Agentforce, which has secured over 9,500 paid deals. The company's revenue is expected to be between $11.1 billion and $11.2 billion, with growth partly fueled by its recent $8 billion acquisition of Informatica. Despite some challenges in customer adoption and competition, Salesforce remains optimistic about the future impact of its AI products.

via Bloomberg.com|
#agentforce#ai-adoption#ai-tools
Salesforce's AI Expansion and Strategic Moves Signal Industry Shakeup
business4 months ago

Salesforce's AI Expansion and Strategic Moves Signal Industry Shakeup

Salesforce CEO Marc Benioff is expanding the company's AI-driven platform, Agentforce, into the IT service management (ITSM) market, challenging industry leader ServiceNow. With a focus on integrating AI agents across Salesforce's cloud services, the move aims to capture a share of the growing $13.5 billion ITSM market, potentially generating hundreds of millions in revenue. Benioff emphasizes that Agentforce is central to Salesforce's ecosystem, not a separate entity, and highlights successful deployments at companies like FedEx and Dell. The strategy leverages Salesforce's extensive customer base and data infrastructure to compete in new enterprise territories.

via TheStreet|
#agentforce#ai#business
Salesforce's AI Shift Boosts Stock Amid Digital Labor Success
technology1 year ago

Salesforce's AI Shift Boosts Stock Amid Digital Labor Success

Salesforce CEO Marc Benioff is enthusiastic about the company's new AI agent platform, Agentforce, which has already secured 200 deals in its first quarter. The platform is expected to significantly boost Salesforce's revenue, with projections now reaching $37.8 to $38 billion for the fiscal year. Benioff envisions AI agents as digital collaborators that can work continuously, potentially transforming the workforce landscape. Despite the rise of AI, Salesforce plans to hire 1,400 salespeople to meet the growing demand for Agentforce, highlighting a blend of human and AI collaboration in the enterprise sector.

via TechCrunch|
#agentforce#ai#digital-labor