Starbucks invests in expanding leadership roles to boost store performance
TL;DR Summary
Starbucks is implementing a comprehensive turnaround strategy focused on winning over employees and restoring its culture, including increasing seating, promoting internally, and improving staffing, as part of its efforts to boost sales and customer loyalty under CEO Brian Niccol.
- Starbucks moves to the next phase in its turnaround: Winning over employees CNBC
- Will Starbucks’ big bet on its baristas pay off? Financial Times
- Empowering Coffeehouse Leaders: Starbucks expands Assistant Manager Role across the U.S. Starbucks Coffee
- Starbucks’ Latest Fix for Busy Stores? More Assistant Managers in the US Bloomberg.com
- Starbucks makes huge investment to solve a key problem TheStreet
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