Unveiling the Power of ChatGPT: Human Advice, Automation, Fixes, Spoken Words, and AI Insights

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Source: The New York Times
Unveiling the Power of ChatGPT: Human Advice, Automation, Fixes, Spoken Words, and AI Insights
Photo: The New York Times
TL;DR Summary

OpenAI has revolutionized the development of chatbots by using a technique called "reinforcement learning from human feedback." Prior to the release of their chatbot ChatGPT, OpenAI hired hundreds of workers to provide precise suggestions and feedback to improve the bot's responses. This technique, which involves workers acting as tutors, has transformed chatbots from a curiosity to mainstream technology. However, researchers warn that while human feedback improves the behavior of chatbots in some ways, it can also degrade performance in other areas. The accuracy of OpenAI's technology has dropped in certain situations, possibly due to continuing efforts to apply human feedback. Despite its limitations, human feedback remains a crucial tool in reducing misinformation and bias in chatbot systems.

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