Apple and Samsung lead in customer satisfaction for smartphones, says survey.
TL;DR Summary
AT&T has surpassed T-Mobile and Verizon in customer satisfaction, according to the American Customer Satisfaction Index's latest study on wireless providers and smartphones. AT&T scored 75 out of 100, one point ahead of T-Mobile and two points ahead of Verizon. The results are surprising as T-Mobile has been winning top awards for performance and 5G availability, while Verizon has been expanding its 5G network quickly. However, all three major US carriers ranked very close in the study.
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- ACSI 2022 smartphone survey shows strong marks for Apple, Samsung Android Authority
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