Xbox's Phil Spencer takes responsibility for Redfall's disappointing launch.

Xbox boss Phil Spencer apologizes for the disappointing launch of Redfall and claims that developer Arkane Austin will work on improvements for the game. Spencer stated that Xbox did not expect such a negative reception to the game, citing internal mock reviews which allegedly suggested it could have received much higher scores. He also suggested that delaying the game further would not have solved its biggest issues. Spencer believes Xbox needs to improve in engaging with games that are mid-way through production when they become part of Xbox.