"Ransomware Gang's Front Desk Extortion Trick"

TL;DR Summary
A ransomware gang, DragonForce, attempted to pressure a company into paying a ransom by calling and intimidating its employees, but the attempt backfired hilariously. The recorded call shows the hacker growing frustrated as the HR employee, Beth, refuses to negotiate and questions the hacker's actions. The incident highlights the increasing trend of ransomware gangs using phone calls to intimidate victims, and the need for organizations to factor this into their response plans.
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