Puerto Ricans face discrimination from Spirit Airlines and Hertz worker.

Spirit Airlines apologized to a Puerto Rican family after refusing to let them fly from LA to Puerto Rico because their toddler did not have a US passport, which is not required for travel between the US territory and the mainland. The family subsequently bought JetBlue tickets at a higher price. The airline refunded their tickets and provided travel vouchers for future flights, and said the agent who misunderstood the identification requirements would receive additional coaching.