Hertz faces backlash over Puerto Rican man denied rental car.

Hertz has clarified its policies to employees that Puerto Rico driver's licenses are valid forms of identification for car rentals in the US, after a Puerto Rican man was denied a rental car when Hertz employees demanded to see his passport instead of his license. The incident prompted Puerto Rico's congressional representative to call on Hertz to implement a company-wide educational campaign to address discrimination against Puerto Ricans. Hertz CEO Stephen Scherr responded by apologizing to the man and rewriting the company's policy to make it clear that Puerto Rico is a US territory and its driver's licenses are valid forms of ID.