Understanding Your TRICARE Primary Care Manager: Key Points

TRICARE Prime plan enrollees must know about their primary care manager (PCM), who is responsible for their routine health care and referrals for specialty care. TRICARE assigns PCMs based on certain rules, and enrollees can change their PCM by submitting a request online, by phone, or by mail. It is important to keep the address updated in the Defense Enrollment Eligibility Reporting System (DEERS) and wait for confirmation of the PCM change before seeking services.