"Patient Denied Flu Test Results: Shocking Reason Revealed"

A Carbon Health customer posted a viral TikTok video claiming that her doctor refused to release the results of her flu test. The customer had visited Carbon Health for a same-day appointment due to flu-like symptoms but was told by the doctor that she had COVID-19. Despite requesting a flu test, the doctor only performed a COVID-19 test and later discarded it, leaving the customer without a diagnosis. The customer expressed frustration with the lack of communication and patient care at Carbon Health, urging others not to go there. Similar experiences were shared by viewers in the comments section.