United Airlines' Baggage Blunders Exposed by Resourceful Customers and AirTags
TL;DR Summary
United Airlines faced embarrassment once again when a passenger's bag went missing, despite her using an Apple AirTag to track its location. The airline initially dismissed her claims, but the AirTag showed that the bag was at the baggage reclaim center in Chicago. Frustrated, the passenger flew to Chicago herself and retrieved her bag within 30 seconds. United Airlines later apologized, reimbursed her miles, and offered a travel credit. This incident highlights the airline's poor customer service and the effectiveness of Apple AirTags in locating lost items.
- Once again, a customer with a lost bag and an embedded AirTag makes United Airlines look foolish PhoneArena
- The airline said her bag was lost, but her tracker said otherwise. So she flew to get it CNN
- United Airlines Lost a Teenage Passenger's Luggage. Her Mom's Solution Was a Stroke of Genius Inc.
- US Woman Tracks 'Lost' Luggage Via AirTag, Flies To Collect It NDTV
- Mom Takes Matters Into Own Hands With Apple's AirTag, Outwits United Airlines In Finding Lost Bag - Apple Benzinga
- View Full Coverage on Google News
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