United Airlines' Baggage Blunders Exposed by Resourceful Customers and AirTags
United Airlines faced embarrassment once again when a passenger's bag went missing, despite her using an Apple AirTag to track its location. The airline initially dismissed her claims, but the AirTag showed that the bag was at the baggage reclaim center in Chicago. Frustrated, the passenger flew to Chicago herself and retrieved her bag within 30 seconds. United Airlines later apologized, reimbursed her miles, and offered a travel credit. This incident highlights the airline's poor customer service and the effectiveness of Apple AirTags in locating lost items.