Antarctica Cruise Passengers Stage Hunger Strike Over Missed Ports and Engine Failure

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Source: LoyaltyLobby
Antarctica Cruise Passengers Stage Hunger Strike Over Missed Ports and Engine Failure
Photo: LoyaltyLobby
TL;DR Summary

Passengers on a Swan Hellenic cruise to Antarctica staged a hunger strike after the ship's engine failure led to the cancellation of all Antarctic stops. The cruise line offered a 50% refund or a 65% future cruise credit, but some passengers, particularly a group of Russians, demanded more compensation. The ship is heading to Ushuaia, Argentina, for repairs, and passengers will disembark there. The cruise line's compensation offer exceeds legal requirements, but the situation highlights the challenges of handling customer dissatisfaction in such scenarios.

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