Navigating the Impact of AI on the Future of Work

While many fear that artificial intelligence (AI) will replace jobs, economists suggest that AI can complement human labor and lead to new job opportunities. AI tools can boost productivity and customer sentiment, and free up workers to focus on tasks that can't be automated. New technology has historically led to new jobs, and AI could potentially deliver "expertise on tap" in fields like healthcare, software development, law, and skilled repair. However, the impact of AI on jobs will depend on how technology makers design, business leaders use, and policymakers regulate AI tools. Making the right choices can create new types of jobs and reap productivity benefits, but the wrong choices can lead to widespread unemployment.