"AI's Impact on Surveillance and Compliance in Business"

1 min read
Source: CNBC
"AI's Impact on Surveillance and Compliance in Business"
Photo: CNBC
TL;DR Summary

Several major companies are using AI technology from Aware to monitor employee communications on platforms like Slack and Microsoft Teams, analyzing sentiment and identifying behaviors such as bullying, harassment, and noncompliance. While the company claims to anonymize data and protect privacy, concerns have been raised about the potential for chilling effects on workplace communication and the accuracy of AI-generated inferences. Critics argue that the use of AI for employee surveillance raises worker rights and privacy issues, and that it may be difficult for employees to defend themselves if disciplined based on AI-flagged interactions.

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