USPS Chief Defends Legacy and Addresses Challenges in Congressional Testimony.

Postmaster General Louis DeJoy defended his reforms to Congress, acknowledging that the USPS is falling short of its goals but expressing optimism that his changes will stabilize its operations. DeJoy said that the USPS could see additional workforce reductions and may eliminate offerings it deems "too costly." He also highlighted his efforts to improve the workplace experience for USPS employees and vowed to identify new sources of revenue. However, lawmakers criticized DeJoy for taking an overly callous approach and expressed concern for the physical safety and wellbeing of postal carriers amid a recent surge in violence directed at them.