Rivian Buyer's Dream Car Dies Days After Delivery, Faces $2,100 Repair Bill.

TL;DR Summary
A Rivian R1S owner faced a $2,100 towing bill after his brand new electric SUV got stuck in the snow and was bricked while trying to dislodge it. The owner, who had waited three years for the $85,626 car, said he was disappointed with Rivian's customer service and is now considering trading the R1S for a gas-powered pickup truck. Rivian executives said the car did what it was programmed to do in a dangerous slide-away situation, but they are brainstorming responses to the incident to improve the product. Rivian has been struggling to keep some of its order-holders happy as it navigates the early days of full production for its three electric vehicles.
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