travel-and-accessibility2.725 min read "Passenger Endures Long Wait for Wheelchair Repair Post Southwest Flight"
Lydia Arina Barron filmed her wheelchair being mishandled by Southwest Airlines, resulting in damage. Despite being an ambulatory user, the damage impacted her daily life and caused additional expenses. Southwest Airlines has been in touch to resolve the issue, but Barron emphasizes the need for better training for airline staff handling mobility devices and greater awareness among disabled passengers of their rights. The Department of Transportation reports a rise in mishandled mobility equipment by airlines, with USA TODAY tracking these incidents to shed light on the challenges faced by travelers with disabilities.
2 years ago•Source: USA TODAY
