Retail Banking News

HSBC's Blackout Friday: Mobile Banking Outage Leaves UK Customers Locked Out

Thousands of HSBC customers in the UK experienced an outage in online and mobile banking services, preventing them from authorizing online card purchases on Black Friday. The issue, which is attributed to an internal system problem, caused inconvenience for customers and could potentially hinder essential payments. As of the latest update, the problem has not been resolved.