Businesstravel News

The latest businesstravel stories, summarized by AI

American Airlines CEO Apologizes and Promises Action After Racist Incident

American Airlines CEO Robert Isom acknowledged the airline's failure in handling an incident where Black passengers were removed from a flight due to a body odor complaint. The airline is implementing new measures, including staff training and policy reviews, to address discrimination. The NAACP has urged American Airlines to revive its diversity council, warning of a potential travel advisory if swift action is not taken. Settlement discussions are ongoing regarding the lawsuit filed by the affected passengers.

1 year ago•Source: The Washington Post

NAACP Considers Travel Ban on American Airlines Over Racial Discrimination Claims

businesstravel

4.29 min•1 year ago

NAACP Considers Travel Ban on American Airlines Over Racial Discrimination Claims

The NAACP is considering reinstating a travel advisory against American Airlines due to a perceived pattern of discriminatory behavior and the airline's recent disbanding of its diversity, equity, and inclusion advisory council. American Airlines asserts its commitment to addressing bias and ensuring positive experiences for all customers. The NAACP's initial advisory was lifted in 2018 after the airline committed to specific measures, but recent incidents and the dissolution of the DEI panel have prompted renewed concerns.

via View from the Wing