Bankingtechnology News

Zelle users face deposit access issues, updates underway

Hundreds of Chase and Zelle users experienced issues accessing their bank deposits and making transfers, with over 1,500 Chase customers reporting problems. Chase acknowledged the issue and stated they were working to restore full service. Users expressed frustration online, while hackers impersonated Zelle in a complex email scheme. Chase's mobile banking app was also affected, and some users reported issues with card transactions. The bank is investing $14 billion in new technology and plans to close 21 branches. Reports of the outage continued to rise, with the majority of issues related to transfers and wires.