Study Reveals Alarming Time Wasted on Computer Issues
A study from the University of Copenhagen and Roskilde University reveals that computer malfunctions still occur 11% to 20% of the time, resulting in wasted time and user frustration. The researchers emphasize the need for involving users more in the development of IT systems and rethinking their design to better match people's needs. The study highlights that the most common problems experienced by users are related to insufficient performance and lack of user-friendliness. The findings suggest that a significant amount of productivity is lost due to computer problems, and there is a need for more user-friendly systems in the future.