Tag

Third Party Provider

All articles tagged with #third party provider

"McDonald's Global IT Outage Blamed on Configuration Change"
technology1 year ago

"McDonald's Global IT Outage Blamed on Configuration Change"

McDonald's attributes the recent global technology system outage to a third-party provider's configuration change, not a cyberattack, causing widespread closures and POS system outages in various countries, including the United States, the United Kingdom, Japan, Australia, Canada, the Netherlands, Italy, and New Zealand. The company's Chief Information Officer stated that the root issues have been identified and corrected, with many markets back online and the rest in the process of coming back online, while employees reported resorting to manual order-taking and cash payments due to the POS system failures.

"McDonald's Issues Apology After Global System Outage Shuts Down Stores for Hours"
businesstechnology1 year ago

"McDonald's Issues Apology After Global System Outage Shuts Down Stores for Hours"

McDonald's experienced a global technology outage caused by a third-party provider, not a cybersecurity issue, which affected some restaurants for hours. The company apologized for the inconvenience and assured that it was working urgently to resolve the issue. The outage was not related to its shift to Google Cloud as a technology provider. Some restaurants were back to normal operations after the outage, with customers in various locations experiencing difficulties with ordering and payments.