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Sync Issue

All articles tagged with #sync issue

technology2 years ago•1 min saved

Google's Solution for Recovering Missing Drive Files on Desktop

Google has provided a solution for users who experienced missing files on Google Drive for desktop. To recover the files, users need to download and open the latest version of Google Drive, run the recovery tool, and follow the provided steps. Google will put the recovered files into a new folder named "Google Drive recovery." Users can also submit feedback or use the command line interface for data recovery. The issue affected a small subset of users on desktop using version 84 of Google Drive.

via The Verge|

#google #google-drive #recovery

technology2 years ago•1 min saved

Google Drive Desktop App Loses Months of User Files

Google is investigating reports from Google Drive for desktop app users who claim that their personal files have disappeared from the cloud service. The issue seems to be a sync problem affecting a limited subset of users using Google Drive desktop versions 84.0.0.0 through 84.0.4.0. Google's support team has been assisting affected users with data recovery attempts, but so far, no solution has been found. Users are advised not to disconnect their accounts or delete/move the app data folder, and it is recommended to create a backup copy of the app folder as a precaution.

via The Verge|

#cloud-service #data-loss #data-recovery