LastPass Users Locked Out After Authenticator App Reset
LastPass users are reporting being locked out of their accounts after being forced to reset their multifactor authentication (MFA) apps. The company implemented the reset following a series of security incidents last year. Users have found that LastPass does not recognize new MFA codes and they are therefore unable to access their accounts. Master passwords are also not working, and attempts to reset passwords are proving unsuccessful. Many users are frustrated because they cannot access support without being logged into their accounts. LastPass has a support document on its website that details how the reset process works, but failure to follow the instructions can result in accounts becoming inaccessible.
