"American Airlines Faces Turbulence: Leadership Shakeup and Stock Plunge"
Vasu Raja, American Airlines' Chief Commercial Officer, is departing after 20 years, following the failure of his corporate customer strategy. CEO Robert Isom is expanding his role and reversing Raja's initiatives to restore the airline's previous corporate strategy and regain lost customers. American Airlines' shares dropped 14% after cutting its revenue and profit forecast for the second quarter.