All articles tagged with #retail experience
Lush co-founder Mark Constantine proudly embraces being 'woke,' integrating activism and social values into the company's core, and believes in the importance of family-run businesses and traditional retail values like kindness and innovation, despite challenges like past pay disputes and government tax proposals.
US singer Jelly Roll claimed he was treated like a criminal at a Louis Vuitton store in Sydney, Australia, which he shared on Instagram, sparking reactions from fans. The singer, who is currently touring Down Under, also discussed personal issues including past infidelity and his journey to sobriety. Louis Vuitton has not yet commented on the incident.
While younger consumers, especially Gen Z, prefer online shopping and are influenced by social media, baby boomers continue to favor traditional department stores due to perks like generous return policies, personalized service, and in-store experiences, highlighting a generational divide in retail preferences.