Tag

Program Changes

All articles tagged with #program changes

theme-parks1 year ago

"Disneyland and Disney World Crack Down on Disability Access Service Abuse with Lifetime Ban Threat"

Disneyland introduces changes to its Disability Access Service program to prevent misuse, including a threat of a lifetime ban for guests who provide false information during registration. The updated program aims to accommodate guests with developmental disabilities who are unable to wait in long lines, and will go into effect on June 18 at Disneyland and May 20 at Walt Disney World. The park warns that those caught abusing the system will forfeit their park passes and products, and it's likely that cast members will be responsible for identifying misuse.

travel2 years ago

Delta CEO Acknowledges SkyMiles Backlash, Vows Modifications

Delta Air Lines CEO Ed Bastian has acknowledged that the airline "went too far" with recent changes to its loyalty program, which faced backlash from customers. The program overhaul, aimed at making it more expensive for travelers to earn elite status and access airport lounges, will now be modified in response to the feedback. Delta's move prompted JetBlue Airways to offer frequent-flyer status matching to disgruntled customers. The airline has been dealing with a surge in elite travelers and long lines at its lounges, leading to efforts to expand lounge capacity. The updated program changes will be announced in the coming weeks.