All articles tagged with #phone bill
Verizon is increasing several fees, including administrative and regulatory charges, which will likely raise customers' phone bills despite a three-year price lock, with changes possibly taking effect in September.
A T-Mobile customer from Florida was shocked to receive a $143,000 phone bill after returning from a three-week trip to Europe, during which he used 9.5 gigabytes of data overseas. Despite informing T-Mobile of his travel plans before leaving, the customer was charged thousands of dollars for each day of their trip. After seeking legal help and media intervention, T-Mobile agreed to credit his account for the entire amount and advised customers to check their plan's travel features before departing.