The Pros and Cons of AI in Healthcare: A Comprehensive Overview.
A new study led by researchers at Duke University reveals the chaotic reality of AI rollouts in healthcare systems and hospitals. The study identifies an eight-point framework that health systems can follow as they try to roll out new AI tools. The rise of patient messages is linked to high rates of physician burnout, and an effective AI chat tool could reduce this burden, improve patient adherence and compliance with medical guidance, and improve patient health outcomes overall. However, there are many other steps to take before a chatbot could reach its lofty goals, according to the revelations from the Duke-led preprint study.