Tag

Passenger Complaint

All articles tagged with #passenger complaint

travel2 years ago

American Airlines Passenger Alleges Girlfriend Bumped from First Class for Off-Duty Pilot

An American Airlines passenger claims that his girlfriend was removed from her first-class seat so that an off-duty pilot could take her place. The passenger alleges that the crew initially claimed the seat was broken, but then a pilot was seated in it. American Airlines has not yet responded to the complaint. Deadheading pilots, who are being paid to fly to another location for work but are not actively working, are sometimes seated among other passengers. American Airlines pilots are given first-class priority for deadheading flights due to a new union contract. This is not the first incident of a passenger being bumped from first class for a pilot this year.

travel2 years ago

"Passengers Demand Refund from Singapore Airlines Over Farting Dog Seating"

A couple is demanding a refund from Singapore Airlines for their 13-hour flight from Paris to Singapore after being seated next to a drooling, farting dog. The couple switched seats to economy class due to the unpleasant experience and complained to a flight attendant. The airline initially offered gift vouchers, but the couple is seeking a full refund. Singapore Airlines apologized for the lapse in notifying customers about seating next to an assistance dog and stated they would work to prevent such incidents in the future.