"Duke Energy Issues Apology for Confusing Conservation Alerts Amid High Demand"
Duke Energy has issued an apology for a text message that suggested customers conserve energy during peak hours, which led to confusion and fears of potential rolling blackouts similar to those experienced the previous year. The company clarified that there are no expected reliability issues and that the message was intended to inform customers about a surge in demand due to cold temperatures. Duke Energy's spokesperson assured that the grid is reliable and that they will review the communication strategy to avoid future misunderstandings.