"Unfulfilled Orders and Unresolved Refunds: Ruby-Gordon Customers Speak Out"
A customer in Rochester, Giovanni Biscardi, claims he paid nearly $7,000 for furniture from Ruby-Gordon but never received the $3,000 sofa he purchased, leading to financial and credit score issues. Despite ordering additional items, he faced delays and was charged for products he hadn't received. With Ruby-Gordon filing for bankruptcy and owing over $65,000 to 43 customers, Biscardi and others are advised to contact their credit card companies to dispute the charges.