The Impact of Digital Screens on Tipping Behavior.
Digital tipping screens are becoming more common in stores and restaurants in the Bay Area, prompting mixed reactions from readers. Some find the constant asks for tips frustrating and feel guilt-tripped, while others appreciate the ease and convenience of tipping screens. Many respondents believe that tipping is a poor solution to broken pay structures and that corporations should pay their workers fair wages. The use of digital tipping screens is spurring a cultural reckoning over the role of gratuity in the Bay Area.