All articles tagged with #delhi airport
An IndiGo passenger assaulted a pilot of a Goa-bound flight at Delhi Airport after an announcement about a delay caused by thick fog, with a video of the incident going viral on social media. The passenger, wearing a yellow jacket, was seen punching the co-pilot while he was making the announcement, and the flight was reportedly delayed by 13 hours. Civil Aviation has promised to take action against such unruly passengers.
The Directorate General of Civil Aviation (DGCA) has issued new guidelines for handling chaotic situations at airports, allowing airlines to cancel flights likely to be delayed beyond three hours due to fog or other extraordinary circumstances. The SOP requires airlines to provide accurate real-time information about delays, communicate with affected passengers through various channels, and sensitize staff to guide and inform passengers about flight delays. The move comes after Delhi airport experienced over 100 delayed flights, leading to chaotic scenes and disruptions, including an incident where a passenger attacked a pilot. Civil Aviation Minister Jyotiraditya Scindia stated that steps have been taken to avoid similar circumstances in the future, emphasizing passenger safety as the foremost priority.