Tag

Customerservice

All articles tagged with #customerservice

news1 year ago•2 min saved

Cracker Barrel Faces Backlash for Denying Service to Special Needs Students

A Cracker Barrel restaurant in Waldorf, Maryland, reportedly refused to serve a group of students with disabilities from Charles County Public Schools during a community field trip, citing unexpected staffing issues. The incident led to public outcry and an apology from Cracker Barrel, which attributed the refusal to operational missteps and poor communication, not the students' capabilities. The company is working with the school to prevent future issues, while other local businesses have offered their venues for future trips.

via New York Post |

#communityoutreach #crackerbarrel #customerservice

food-and-beverage1 year ago•3 min saved

Olive Garden Investigates TikTok Breadstick Mystery

A TikTok user discovered a serial number on an Olive Garden breadstick, leading to a viral video with over four million views. The restaurant chain responded by offering a $100 gift card to the customer, attributing the issue to the breadsticks' packaging. This incident highlights the impact of social media on customer service and food safety concerns.

via The Independent|

#customerservice #food-and-beverage #foodsafety

technology1 year ago•2 min saved

Kindle Colorsoft Delays and Yellow Tint Issues Frustrate Customers

Amazon's launch of the Colorsoft e-reader has left some customers without a Kindle due to display issues and complications with trade-in promotions. Customers who traded in their old Kindles for a discount on the Colorsoft are facing challenges with refunds and replacements, as the original discount cannot be transferred to other models. The Colorsoft has received mixed reviews, with some users experiencing display problems and others noting its high cost compared to similar models. Amazon has yet to comment on the situation.

via WIRED|

#amazon #colorsoft #customerservice

travel1 year ago•4 min saved

Meet Arthur: The Beloved American Airlines Flight Attendant

The author shares a positive experience with Arthur, an exceptional American Airlines flight attendant, on a London to Miami route. Arthur's attentive and friendly service left a lasting impression, making the flight memorable. The author was pleasantly surprised to encounter Arthur again on a subsequent flight, highlighting his consistent dedication to excellent customer service. Arthur's approach exemplifies how individual crew members can significantly enhance the travel experience.

via One Mile at a Time|

#airlinereview #americanairlines #customerservice

retail1 year ago•2 min saved

"Retail Workers Share Wildest Customer Scam Stories"

Retail workers share stories of customers attempting scams, including a couple trying to return stolen copper wire without a receipt and a man attempting to return a damaged iPhone after a confrontation with his wife. Both scams were thwarted by vigilant store employees and managers.

via BuzzFeed|

#customerscams #customerservice #fraudattempts

trendingviral-news2 years ago•3 min saved

"Rush Order Challenge: Diner Requests 16 Entrees in Just 30 Minutes"

A TikTok user, Hannah Brown, shared videos recounting a stressful encounter with a customer who demanded 16 entrees be prepared in 30 minutes for her daughter's engagement party. Despite Brown explaining the typical hour-long wait for such a large order, the customer accused her of ruining the event and even of jealousy. The videos sparked online discussion, with many sympathizing with the server and sharing their own customer service horror stories. The incident highlights the challenges faced by service industry workers when dealing with unreasonable customer expectations.

via The Daily Dot|

##customerservice #engagementparty

gaming2 years ago•1 min saved

"PlayStation's New Loyalty Program: A Hit and Miss with Holiday Shoppers"

PlayStation users are experiencing issues with the PS Stars loyalty program, where purchases made on the PS Store during the holiday season are not being converted into loyalty points as promised. This problem is widely reported by users on Reddit, including the author of the article. Sony is expected to address and resolve the issue promptly, and affected customers are advised to monitor the app for updates on their loyalty points.

via Push Square|

##customerservice #gaming

trendingviral-news2 years ago•2 min saved

"Breakfast Dilemma: When Scrambled Egg Orders Turn into Chaos"

A TikTok user and server at a brunch restaurant, Syd (@poorandhungry), shared a skit about the hypocrisy of her restaurant's owner who forbids serving scrambled eggs to customers but demands them for his own table. The video, which highlights the frustration and absurdity of the situation, went viral with over 852,000 views, sparking discussions about workplace inconsistencies and owner hypocrisy.

via The Daily Dot|

##brunchdrama #customerservice