Tag

Consumer Law

All articles tagged with #consumer law

technology2 months ago

UK Parliament Debates 'Stop Killing Games' Petition on Gaming Laws and Communication

The UK parliament debated the Stop Killing Games petition, which calls for regulation on game server shutdowns, but the government maintains existing laws are sufficient and emphasizes better communication by companies. They acknowledge challenges in mandating ongoing game support and are considering guidance for businesses instead. MPs raised concerns about long-term industry impacts and responsibility issues, but no legislative changes were made.

consumer-protection1 year ago

CFPB Launches Registry for Corporate Repeat Offenders

The Consumer Financial Protection Bureau (CFPB) has finalized a rule to create a registry aimed at detecting and deterring corporate offenders who violate consumer laws. This registry will help identify repeat offenders and recidivism trends, aiding law enforcement and other stakeholders in holding companies accountable. The rule requires nonbank financial companies to register with the CFPB when they have violated consumer laws and provide attestations of compliance from senior executives. This initiative is part of the CFPB's broader effort to enhance oversight and prevent corporate recidivism.

business2 years ago

Qantas Faces Lawsuit for Selling Tickets on Cancelled Flights

Australia's competition regulator, the ACCC, has filed a lawsuit against Qantas Airways, accusing the airline of selling tickets to over 8,000 flights between May and July 2022 without disclosing that they had been cancelled. The ACCC alleges that Qantas continued to sell tickets for an average of 16 days after cancelling flights, including one Sydney-to-San Francisco flight that was sold for 40 days after cancellation. Qantas could face fines of up to 10% of its annual turnover, which was A$19.8 billion ($12.8 billion) in the year to June. The airline stated that it would review the allegations and respond in court, noting the challenging period the industry faced due to the pandemic.

business2 years ago

Dell Australia Hit with $10m Fine for Misleading Customers on Discounts

Dell Technologies' Australian unit has been fined A$10 million ($6.46 million) by the Federal Court for misleading customers about discounts on add-on computer monitors. The court found Dell Australia guilty of making false representations on its website regarding prices or discounts. Dell Australia sold over 5,300 monitors with overstated discounts between August 2019 and December 2021. The company will be providing refunds with interest to affected customers and is taking steps to improve its pricing processes.