Fiserv Faces Worst Day Ever Amid Client Revolt and Leadership Changes
Fiserv's stock plummeted 44%, wiping out $30 billion in market value, after CEO Mike Lyons announced a rollback of fee hikes on Clover, its flagship point-of-sale system, due to customer dissatisfaction and a review revealing management missteps and overpromising growth, highlighting the risks even established fintech companies face from management discipline and customer demand.