All articles tagged with #change fees
United Airlines is set to air a Super Bowl ad promoting its lack of change fees, featuring actor Kyle Chandler. The ad encourages early booking for next year's game in New Orleans without worrying about change fees, but some find the messaging questionable, as the lack of change fees is not a unique advantage and comes with exceptions.
Delta Air Lines CEO Ed Bastian revealed that Americans' thirst for "revenge travel" is beyond anything that people can classify as truly pent-up, with a gap of $300 billion in inherent demand for U.S. travel that couldn't be met over the past three years. Delta is currently seeing demand it's never seen before, and there's no end in sight. The airline industry as a whole struggled to upskill their workers and hire new ones to meet demand last summer, but this summer, Delta has hired over 25,000 people who are trained, experienced, and ready to face the crowds.
Delta Air Lines CEO Ed Bastian revealed that Americans' thirst for "revenge travel" is beyond anything that people can classify as truly pent-up, with a gap of $300 billion in inherent demand for U.S. travel that couldn't be met over the past three years. Delta is currently seeing demand it's never seen before, and there's no end in sight. The pandemic forced people to reevaluate the importance of travel in their lives, making it a need rather than a want. Delta has adjusted to how revenge travel is sweeping the nation by eliminating change fees from their products and hiring over 25,000 people to meet demand.