All articles tagged with #carnival cruise line
Carnival is canceling select mainland Mexico excursions for ships visiting Cozumel (including trips to Tulum, cenotes, Xplor Park and other snorkeling tours) with full refunds, while island-only Cozumel excursions will continue. The line says it’s monitoring safety conditions and urging guests to stay vigilant ashore; no Cozumel port calls are canceled at this time and other itineraries will be evaluated case by case.
An 18-year-old Titusville student, Anna Kepner, died while on a Carnival Cruise from Miami to the Caribbean, with details surrounding her death undisclosed. Her community and school mourn her loss, and the cruise line is cooperating with authorities.
Miami authorities are investigating the death of a passenger aboard the Carnival Horizon cruise ship that returned to PortMiami, with Carnival Cruise Line cooperating with the FBI in the investigation.
Two unrelated guests tragically died while snorkeling and in a pool at Celebration Key, Bahamas, on August 15, 2025. Authorities are investigating the causes of death, with autopsies pending, and both incidents involved American guests from Carnival cruise ships Mardi Gras and Carnival Elation. The cruise lines responded promptly with emergency measures, and investigations continue to determine if safety protocols were followed.
Two American tourists drowned in separate incidents at the Celebration Key resort in the Bahamas, which is operated by Carnival Cruise Line, on the same day, prompting an investigation by local authorities. Additionally, a shark attack injured another American off Big Grand Cay.
Two elderly American passengers on Carnival Cruise Line drowned in separate incidents at a private Bahamas destination, with investigations ongoing to determine the causes of their deaths.
Two passengers drowned at Carnival's new port in The Bahamas, Celebration Key, involving incidents at the beach and lagoon, with investigations ongoing and condolences expressed to the families.
Carnival Cruise Line's new private island, Celebration Key in the Bahamas, is considered safe for swimming despite concerns about sharks, as shark attacks are extremely rare and the area is monitored. Guests can enjoy various water activities, including a glass-bottom boat and shark experience, or opt for freshwater lagoons and other non-ocean activities to avoid sharks altogether.
Carnival Cruise Line's new onboard policies in June 2025, including bans on non-battery fans and restrictions on music, have sparked controversy among Black passengers who feel targeted and that their cultural expressions are being suppressed, leading to cancellations and social media debates.
Carnival Cruise Line's new loyalty program, shifting from a status based on sailing frequency to a spend-based points system, has sparked frustration among loyal customers who fear losing recognition and rewards. The line's president, Christine Duffy, explained the need for change due to the company's growth and the unsustainability of the current program, but many guests are upset about the potential loss of loyalty benefits and the requirement to continually spend to maintain status. The new program, set to launch in June 2026, includes features like points that do not expire with activity, but questions remain about the expiration of status stars and the overall impact on customer loyalty.
Carnival Cruise Line has overhauled its loyalty program, replacing lifetime status with a spend-based system requiring tens of thousands of dollars every two years, risking alienating loyal customers by shifting from emotional to transactional loyalty and potentially damaging long-term brand affinity.
A Carnival cruise ship detoured from its route to rescue 25 people, including three children, stranded at sea off the coast of Mexico. The ship, sailing from Long Beach, California, provided food, water, and medical assistance to the rescued individuals before coordinating with the U.S. Coast Guard for further support. The cruise will remain on schedule despite the detour.
A Carnival Cruise Line ship detoured from its route to rescue 25 people, including three children, stranded at sea off the coast of Ensenada, Mexico, after being alerted by the U.S. Coast Guard. The cruise ship provided food, water, and medical assistance to the rescued individuals and will continue its scheduled three-day cruise from Long Beach.
A Carnival Cruise Line ship detoured from its route to rescue 25 people, including three children, stranded at sea off the coast of Ensenada, Mexico, after receiving a distress call from the U.S. Coast Guard. The cruise ship provided food, water, and medical assistance to the rescued individuals and coordinated with the Coast Guard for their safe transfer, while maintaining its original schedule.
One person was killed and several others injured when a shuttle bus at a Honolulu cruise terminal in Hawaii accidentally struck a group of people and concrete barriers. The bus driver mistakenly pressed the gas pedal instead of the brakes, causing the accident. Investigations are ongoing, and speed does not appear to be a factor. The incident involved guests from the Carnival Miracle ship, and the police are looking into whether drugs or alcohol played a role.