Experian Fined $650K for Spamming Identity Protection Customers
Experian Consumer Services has been fined $650,000 by the Federal Trade Commission (FTC) for spamming customers' inboxes and failing to provide an unsubscribe option. The company allegedly violated the CAN-SPAM Act by not giving email recipients a clear way to opt out of marketing messages. Experian disagreed with the allegations but agreed to the fine. The emails included credit card offers, service pitches, and paid memberships, and some customers who opted out still received them. The CAN-SPAM Act requires businesses to comply with guidelines such as providing clear identification, valid physical addresses, and opt-out mechanisms.