American Airlines Expands Boarding Line Control Tech to 100+ Airports
American Airlines has implemented new boarding technology at over 100 U.S. airports to prevent passengers from boarding out of turn. The system alerts gate agents if a passenger tries to scan their ticket before their assigned group is called, requiring them to wait. This move aims to reduce line-cutting frustrations and improve the boarding process, especially ahead of busy travel periods like Thanksgiving. While the technology has been well-received, some concerns remain about its impact on families traveling in different groups.
